Post by account_disabled on Mar 10, 2024 9:09:35 GMT 2
I have a feeling, but it doesn't seem entirely fair to me to just recruit people just because the director has had a feeling. We have to go a little beyond feeling, but it is still true that when you enter a room, you already transmit feelings to the interviewer, from attitude to body language, which say a lot about our personality. The pandemic has meant a before and after in labor relations in many companies. How have these new rules of the game affected H&M? The world has opened up in an impressive way. We have adopted a flexible work policy, after the pandemic, which we call Flexible Work Policy , implemented a couple of years ago and it is working very well. We give the option of working three days in the office and two at home. Furthermore, since we are a company with more than 120 nationalities, we have implemented a policy so that workers who wish to do so can work for two full weeks a year from their countries of origin. As an expatriate, I understand very well what it is like to live in a country that is not my own. Do you plan to implement the 4-day work week that is currently being talked about so much? We have not adopted it in the company because we believe that there are other models that fit our project better.
Artificial Intelligence is presented as a fascinating challenge, but with some aspects that can take their toll in the workplace... It can give us a framework that we have not had until now in the field of e-learning or personnel recruitment. At H&M we are going to soon implement a new system called e-learning studio that will help us evolve and have new perspectives on human resources and Bahamas Mobile Number List new information. Now with chatGPT we can get information. It is a useful tool, but for now the last question lies with humans. But it could also destroy many jobs... There is an undeniable reality and that is that we have closed stores, although we also know that in this region of 18,000 people we are responsible for those who are there today but also for those who will be there in the future. Sometimes you have to make some tough decisions for the future of the company. And absolutely nothing hurts me more than firing a worker. Could digital development also end up taking its toll on many jobs? Currently, 70% of the company's sales come from retail and 30% from digital, so at H&M the physical store model is very consolidated.
We have to adapt to customer demand as retailers. We will always need physical stores knowing the needs of our customers. We provide many more services than a couple of years ago, although everything changes very quickly. The current situation, with the war in Ukraine as a backdrop, has skyrocketed the standard of living. Do you implement worker support policies to correct this situation? We are very concerned about the global situation because it impoverishes workers. It is something that we deal with regularly in the management committee. It is not an issue of salaries, it is an issue of stability, support, aid. We have gone through difficult periods and we are resilient and we adapt. We try to help them understand that it is a complicated period, but we can grow as a team, as individuals and as professionals. The opportunities are still there. What is the current trend in Human Resources? There is a lot of talk about leading with empathy, about having active listening. And that is something that we have always applied in our company. Empathic leadership is something that has been in our values for 20 years and now it turns out that many have jumped on the bandwagon as if it were something extremely current.
Artificial Intelligence is presented as a fascinating challenge, but with some aspects that can take their toll in the workplace... It can give us a framework that we have not had until now in the field of e-learning or personnel recruitment. At H&M we are going to soon implement a new system called e-learning studio that will help us evolve and have new perspectives on human resources and Bahamas Mobile Number List new information. Now with chatGPT we can get information. It is a useful tool, but for now the last question lies with humans. But it could also destroy many jobs... There is an undeniable reality and that is that we have closed stores, although we also know that in this region of 18,000 people we are responsible for those who are there today but also for those who will be there in the future. Sometimes you have to make some tough decisions for the future of the company. And absolutely nothing hurts me more than firing a worker. Could digital development also end up taking its toll on many jobs? Currently, 70% of the company's sales come from retail and 30% from digital, so at H&M the physical store model is very consolidated.
We have to adapt to customer demand as retailers. We will always need physical stores knowing the needs of our customers. We provide many more services than a couple of years ago, although everything changes very quickly. The current situation, with the war in Ukraine as a backdrop, has skyrocketed the standard of living. Do you implement worker support policies to correct this situation? We are very concerned about the global situation because it impoverishes workers. It is something that we deal with regularly in the management committee. It is not an issue of salaries, it is an issue of stability, support, aid. We have gone through difficult periods and we are resilient and we adapt. We try to help them understand that it is a complicated period, but we can grow as a team, as individuals and as professionals. The opportunities are still there. What is the current trend in Human Resources? There is a lot of talk about leading with empathy, about having active listening. And that is something that we have always applied in our company. Empathic leadership is something that has been in our values for 20 years and now it turns out that many have jumped on the bandwagon as if it were something extremely current.